Your Privacy Matters

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email, company)
• Device and usage data from connected systems
• Communication preferences and support interactions
• Payment and billing information

We use the information we collect to provide, maintain, and improve our services:

• Operate and maintain the SPRAED platform
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to improve our services
• Send technical notices and security alerts

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all data transmission
• SOC 2 Type II compliance and regular security audits
• Multi-factor authentication and access controls
• Regular security training for all employees
• Incident response procedures and breach notification

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your personal data (subject to legal requirements)
• Export your data in a portable format
• Opt-out of marketing communications